🔐 PRIVACY POLICY

The Delhi City Spa

At The Delhi City Spa, we respect your privacy and are committed to protecting the information you provide when you visit our website, contact us, or enquire about our services.

This Privacy Policy explains what information we may collect, how we may use it, and the choices available to you.

By using our website or contacting us through the available communication channels, you acknowledge this Privacy Policy.

🌿 1. Information We May Collect

Depending on how you interact with our website and services, we may collect information such as:

👤 Personal Information
Your name, phone number, email address, and other information you voluntarily provide.

📅 Booking Information
Information you provide when making an appointment or enquiring about our services.

💬 Communication Information
Details contained in messages or enquiries sent through WhatsApp, contact forms, email, phone, or other communication channels.

🌐 Website Information
Technical information such as browser type, device information, approximate location, IP address, and website usage information may be collected automatically through standard website technologies or analytics tools.

📩 2. How We Collect Information

We may receive information when you:

📞 Contact us by phone
💚 Contact us through WhatsApp
📝 Submit a website enquiry or contact form
📅 Request or make a booking
🌐 Browse or interact with our website
💬 Communicate with us about our services

You are generally free to browse our website without providing personal information.

🎯 3. How We Use Your Information

Information provided by you may be used to:

📞 Respond to enquiries
📅 Manage appointments and bookings
💆 Provide information about our services
💬 Communicate with you regarding your enquiry or booking
📍 Provide location and visit information
⭐ Improve our services and customer experience
🌐 Maintain and improve our website
🛡️ Protect the security and functionality of our website

We use personal information only for legitimate business purposes and as permitted by applicable law.

💚 4. WhatsApp & Phone Communication

If you contact The Delhi City Spa through WhatsApp or telephone, we may use the information you provide to respond to your enquiry, assist with bookings, and communicate with you regarding our services.

WhatsApp and telephone communications are also subject to the privacy policies and terms of the respective service providers.

🍪 5. Cookies & Similar Technologies

Our website may use cookies and similar technologies to improve website functionality, understand visitor activity, remember preferences, and help us improve the user experience.

Cookies may also be used by analytics or other website tools integrated into our website.

You can control or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

📊 6. Analytics & Website Services

We may use third-party website analytics or technical services to understand how visitors use our website.

These services may collect information such as:

🌐 Pages visited
⏱️ Time spent on pages
📱 Device and browser information
📍 General geographic information
🔗 How visitors reached our website

This information helps us understand website performance and improve our online presence.

🔗 7. Third-Party Services & Links

Our website may contain links or integrations from third-party services, such as:

💚 WhatsApp
🗺️ Google Maps
📊 Website analytics services
🌐 Other external websites or online services

These third-party services may collect or process information according to their own privacy policies.

We do not control the privacy practices of third-party websites and recommend reviewing their respective privacy policies before providing personal information.

🔐 8. Protection of Information

We take reasonable steps to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of transmitting information over the internet or storing electronic information can be guaranteed to be completely secure.

Therefore, we cannot guarantee absolute security of information transmitted through the internet.

🤝 9. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share information when reasonably necessary to:

📅 Provide requested services
💻 Operate and maintain our website
📊 Use necessary technology or service providers
🛡️ Protect our business, website, customers, or legal rights
⚖️ Comply with applicable legal or regulatory requirements

Any sharing will be limited to what is reasonably necessary for the relevant purpose.

🕐 10. Retention of Information

We may retain personal information for as long as reasonably necessary to:

📅 Manage bookings and customer enquiries
📋 Maintain appropriate business records
⚖️ Meet legal or regulatory requirements
🛡️ Resolve disputes or protect legitimate business interests

When information is no longer reasonably required, we may delete or securely dispose of it where appropriate.

👤 11. Your Privacy Choices

Depending on applicable law, you may have rights concerning your personal information, including the ability to:

🔎 Request information about personal data we hold
✏️ Request correction of inaccurate information
🗑️ Request deletion where legally applicable
🚫 Object to certain uses of your information
📩 Withdraw consent where processing is based on consent

To make a privacy-related request, please contact us using the details below.

🧒 12. Children's Privacy

Our website and services are intended for adults.

We do not knowingly collect personal information from children.

If you believe that a child has provided personal information to us, please contact us so that appropriate action can be taken.

🌐 13. International Data Processing

Some third-party technology or service providers used by websites may process information on servers located outside your state or country.

Where applicable, such processing may be subject to the privacy practices and legal requirements of those service providers.

🔄 14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, technology, or applicable legal requirements.

Any updated version will be published on this page with the revised date where appropriate.

We encourage visitors to review this page periodically.

📅 15. Policy Updates

Last Updated: September 2026

This Privacy Policy is intended to describe our general approach to handling information through our website and customer communication channels.

📞 16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact

The Delhi City Spa

📍 3084-A, Rajguru Marg, Near Hari Masjid,
Chuna Mandi, Aram Bagh, Paharganj,
New Delhi, Delhi 110055

📞 Phone: 8826191942

💚 WhatsApp: https://wa.me/9188261991942

🌐 Website: DelhiCitySpa.com

✨ Your Privacy Matters

At The Delhi City Spa, we value your trust and aim to handle your information responsibly while providing a comfortable and professional online and in-person experience.

Thank you for choosing The Delhi City Spa. ❤️